Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility 
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement 
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

The Operating Room Manager is responsible for the 24-hour leadership of the Operating Room and Sterile Processing Department. Responsibilities of this position include short and long-term planning, program and staff development, resource and budget management, quality monitoring and improvement, and evaluation of policies and procedures to ensure quality patient care, and patient experience. The Manager serves as a role model for North Memorial Health’s values.

• Oversees the management of the Operating Room (OR) and Sterile Processing Department (SPD) to include service scheduling, utilization management, productivity improvement, materials-resource utilization, and space utilization. Coordinates/collaborates with appropriate support services to provide resources and assistance.
• Provides leadership and management direction to the OR and SPD.
• Conducts strategic and operational planning for Surgical Services departments and manages the implementation of objectives; develops and implements programs and services based on patient needs and the overall goals of Surgical Services.
• Manages the delivery of high-quality, cost-effective services of patient care or support functions. Identifies, recommends, and implements operational changes which will improve service, productivity, quality, and financial performance i.e. skill mix changes, supply cost reductions, and process improvements.
• Directs process and system improvements in accordance with hospital quality improvement initiatives (e.g. on time starts, care delivery model changes, and block scheduling).
• Assesses patient expectations, delivers appropriate patient outcomes, and measures patient experience.
• Achieves the Operating Room financial performance objectives. Directs the development of capital and operating budgets. Manages financial performance in accordance with budget parameters. Directs the OR and SPD financial support activities, e.g. forecasting, pricing, billing, coding, and documentation.
• Performs OR and SPD department human resource oversight and selects qualified staff, provides on-going team member performance feedback, and creates a hospital values-based work environment.
• Oversees the orientation, education, and training of OR and SPD staff including function-specific competencies. Collaborates with support functions to assure development and maintenance of superior team member competence.
• Assures the provision of OR and SPD information systems and documentation requirements.
• Complies with standards and requirements of all accrediting, licensing and governmental agencies pertaining to the area of operational responsibility.
• Identifies, monitors, and evaluates indicators that reflect the important aspects of care and/or service.
• Initiates recommendations and follow-up action to respond to identified problems.
• Identifies, recommends and implements operational changes which will improve service, productivity, quality and/or financial performance.
• Facilitates ongoing, positive working relationships with surgeons, anesthesiologists and other key physician stakeholders.
• Provides timely, effective and respectful exchange of information (written and verbal) and ideas. Communicates effectively as part of the hospital leadership team. Acts as the communication link between management, staff, and outside agents as needed.
• Achieves key customer care, financial and/or operational outcomes as found in annual work plan.
• Leverages and adheres to systems and processes that drive accountability for customer care, financial and operational outcomes.
• Works effectively with team colleagues and other key partners to execute divisional and/or departmental initiatives and day-to-day operations.
• Effectively communicates with teammates and key partners.
• Develops talent within the team, including acquiring, engaging and retaining.
• Staffs, organizes and schedules the team to leverage maximum labor productivity.
• Understands, tracks and focuses the team on metrics that measure key business outcomes.
• Translates organization vision and strategies to team level, engages and empowers team members to meet patient’s needs in innovative ways, and achieves profitable growth.

Requirements

Education

• Bachelor’s degree in nursing; Masters preferred.    

Experience

Experience
• 3+ years hospital OR nursing experience and 2+ years in clinical leadership. A successful track record of progressively increasing responsibilities. A combination of education and successful demonstration of leadership experience may be considered in lieu of the years’ experience requirements.

Knowledge, Skills and Abilities
• Effective leader with strategic orientation; superior judgment and disciplined decision-making approach, analytical, problem solving, negotiation and conflict resolution skills.
• Strong communication skills with demonstrated ability to express ideas and information (both in written and oral form), clearly and concisely in a manner appropriate to the audience.
• Demonstrated ability to deal with conflict in a positive manner. Has an awareness of, responds to, and considers the needs, feelings and capabilities of others.
• Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations.
• Excellent planning, organizational, project, time management, multi-tasking, and prioritizing abilities.
• Excellent interpersonal skills, team-oriented approach and ability to establish rapport quickly and collaborate effectively.
• Effective in meeting and exceeding customer satisfaction, team member engagement, departmental/hospital performance and quality goals.
• Ability to build, maintain and manage relationships and partnerships within departments & industry.
• Initiative and versatility in partnering with internal customers/team members and external partners to identify performance gaps and develop integrated solutions.
• Self-starter; highly motivated with the ability to work independently and/or collaboratively.
• Solid PC skills to include MS applications, Internet, etc.
• Ability to maintain quality, safety, and infection control standards.
• Must be able to read, write and speak effectively in English.  

Licensure/Certification

• Current, valid license to practice as an RN in the State of Minnesota
• Current BLS certification

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.