Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility 
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement 
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

We’re driven to deliver healthcare differently. You too? Then your IT career could be waiting at North Memorial Health. North is a place where you can do purposeful work, in an environment that’s big enough to allow for professional and personal growth, but small enough to see your dedicated work making positive change. Every team member makes their mark and that’s the way we like it.

The Client Engineer is a key player in designing, implementing, and maintaining the end user technology supporting North Memorial Health. From workstations and mobile devices to security software and system tools, this role ensures seamless connectivity, robust security, and top-tier performance. You'll be at the forefront of eliminating security threats, optimizing system efficiency, and developing technical standards—all while keeping compliance and organizational objectives in focus. Think of it as being the superhero who fights off cyber villains while making sure laptops don’t randomly go on strike.

This role is ideal for a tech-savvy problem solver who thrives in a fast-paced environment and is passionate about delivering high-quality IT solutions. If you're ready to make an impact (and secretly enjoy being the office hero), we’d love to have you on board!

Requirements

Education

• Bachelor degree preferred
• Associate's degree, two-year technical certificate or 2+ years equivalent direct Technology Support experience, required
   

Experience

Experience
• Minimum 5 years' experience as a PC Support Technician or 3 years' experience as a Network Client Engineer, Network Engineer, or Systems Administrator
• Networking systems administration and support preferred
• Experience in large, complex organizations, preferably with multi-campus and multi-client environments
• Server and end user technology equipment and operating systems (Microsoft, Apple, Linux) preferred

Knowledge, Skills and Abilities
• Expertise in desktop technologies, including Visio, Outlook, Teams and Microsoft O365 tools
• Strong organizational skills with the ability to manage multiple projects effectively
• Deep understanding of IT infrastructure, security best practices, and enterprise-level client devices
• Ability to troubleshoot and resolve complex technical issues with efficiency
• Experience working within a structured IT environment with established workflows and service desk processes
• Demonstrated knowledge of all associated technologies used at NMH
  

Licensure/Certification

• Valid Class D Driver’s license in the state of residency with an acceptable driving record.
NMHC Standard

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.