Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility 
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement 
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

Position Purpose
This position provides programmatic regulatory management, direction, training, and support for all divisions in the North Memorial Health system. The System Manager, Regulatory is responsible for achieving and sustaining clinical and operational compliance to all regulatory programs including but not limited to: CMS, MN Department of Health, OSHA, FDA, DNV, etc. This role will lead and collaborate on system-wide accreditation and regulatory activities, including coordination and management/collaboration of surveys or investigative processes and continual regulatory preparedness. Manages relationships with external health care accreditation, state, and federal regulatory authorities and provides consultation and expertise to leaders and team members by maintaining current knowledge and education base for accreditation, regulatory standards, and compliance guidelines. This individual is an expert contributor responsible for assigned system accreditation activities ranging from program design, projects, initiatives, evaluation, readiness, monitoring and implementation.

Requirements

Education

• Baccalaureate level education required in a healthcare related or another related field
• Master’s degree in a healthcare or related field preferred
   

Experience

Experience:
• Required: At least 2 years experience working with accreditation and regulatory compliance within a healthcare setting including but not limited to: MN Department of Health, OSHA, DNV/The Joint Commission, CMS, etc.
• DNV accreditation experience/knowledge preferred
• Required: At least 2 years previous leadership experience
• Experience in change management including process improvement theory and practice
• Experience collaborating within an integrated healthcare system
• Clinical experience or background with strong ability to develop relationships across all disciplines and departments
• Required: Exceptional technical skills including but not limited to Microsoft Office Tools (Word, Excel, PowerPoint, Visio, Teams)
• Required: Exceptional presentation and communication skills including education development and training, newsletters, emails, etc.

• Three to five years current regulatory experience with health care provider or regulator.
• Acute health care experience required.
• Recent accreditation survey participative experience required.
• Experience using computer supported, local area network and internet based accreditation resources to include common software applications.
• Education, training, and quality assessment and improvement experience preferred
• DNV regulatory experience preferred
• Previous experience with statistical tools preferred.

Knowledge, Skills and Abilities
• Demonstrated leadership skills including problem solving/conflict resolution and change management
• Demonstrated ability to lead and implement regulatory standards across an organization
• Ability to communicate, prepare and present information across all levels, system-wide.
  

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.