Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility 
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement 
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

Provides hospice customers and their loved ones with the appropriate spiritual/existential care at the end-of-life. The position supports hospice recipients through direct counsel, assessment of spiritual/existential needs, consultation with hospice team members, and by facilitating access to community-based resources.

Essential Duties and Responsibilities:

• Acts as a supportive presence in response to assessed hospice customer/family spiritual, existential, relational, and emotional needs
• Assumes a counselor stance that demonstrates respect and curiosity toward customer/family beliefs
• Completes spiritual assessment that identifies the preferred spiritual/religious/cultural/existential practices of hospice customer/family
• Shares appropriate information about family dynamics, spiritual, religious, existential, and cultural needs with the hospice interdisciplinary team
• Directly provides or facilitates the provision of rites and rituals that are requested and supportive to the hospice customer/family.
• Makes appropriate referrals for customer/family to access community-based resources as needed.
• Meets with hospice customer/family in their home environment
• Responds in a timely manner when receiving requests for Spiritual Counselor services.
• Consults with hospice interdisciplinary team regarding customers/families even when customer is not receiving Spiritual Counselor visits
• Performs the required number of daily customer visits to meet the needs of the caseload.
• Completes required hospice documentation of customer care and care coordination following Centers for Medicare & Medicaid Services, and North Memorial Hospice requirements including documentation of a care plan, visit sets, and all visits.
• Participates in hospice Spiritual Counselor on-call rotation that serves customer/family needs.
• Attends hospice Interdisciplinary Team meetings.
• Accepts other duties as assigned to promote the accomplishment of organizational goals.
• The team member is accountable to demonstrate proficiency for the skills outlined in the appropriate position skills list.
• The team member is accountable to maintain skill proficiency, including improvement where deemed necessary, and upgrading any additional or new skills on the appropriate position skills list. • Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.

• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
• Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.

Requirements

Education

• Bachelor's degree required; graduate level in theological studies or related field preferred.
• Sensitive to spiritual pluralism and able to provide for the free exercise of spirituality by all customers.
• Completed four units (1,600 hours) of clinical pastoral education (CPE), preferred.   

Experience

• At least two years of spiritual counseling experience preferred.
• Experience with death and dying preferred  

Licensure/Certification

Valid Class D driver's license in state of residency with acceptable driving record, and annual proof of auto insurance per hospital policy - BH Standard

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.