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Interpreter, Bilingual CPT Hmong

Robbinsdale, MN

About North Memorial Health

At North Memorial Health, you're part of an inclusive health family that is rooted in our values of relationships, inventiveness, and accountability. Empathy and care are at the heart of North's culture which is designed to actively support each team member's wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower customers to achieve their best health.

About this position

This position is located onsite in Robbinsdale, MN.

Provides Hmong language services for non-English speaking clients to assure understanding between medical and hospital team members, customers or customers' families during hospital stays or clinic visits.


What we’ll expect from you

• Provides accurate verbal and written interpretation/translation services for customers, family members, team members and others.
• Shares relevant cultural information with all parties involved and assists all speakers in reaching a mutual understanding.
• Provides non-complex documentation translation services from English to a non-English language and vice versa as needed.
• Assists in the preparation of correspondence, policies/practice, case documentation, statistic forms, billing, communication materials, etc as needed.
• Schedules external interpreter services as needed.
• Accepts other duties as assigned to promote the accomplishment of organizational goals.
• The team member is accountable to demonstrate proficiency for the skills outlined in the appropriate position skills list.
• The team member is accountable to maintain skill proficiency, including improvement where deemed necessary, and upgrading any additional or new skills on the appropriate position skills list.

• Recognizes and complies with legal regulatory, accrediting and procedural requirements related to area of responsibility.
• Understands and follows principles and standards as outlined in North Memorial’s Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.

Interested? Here are our requirements


• High School diploma or GED. Some general college preferred.
• Completion of formal medical interpreter training program of at least 40 hours.
• Must complete the assessment on verbal proficiency at the Advanced mid-level in both English and any other languages that the interpreter will be interpreting by the American Council on the Teaching of Foreign Language

Experience, Knowledge, Skills, Abilities 

• Two (2) years interpreting experience, with1 year medical preferred. Five (5) years interpreting experience may substitute for above education requirement.

Knowledge, Skills and Abilities
• High-level proficiency in reading, writing and speaking English and the target language(s).
• Combination of academic training in diverse fields and experience in medical terminology in both the target and source languages.
• Knowledge of the National Coalition of Interpreters in Health Care (NCIHC) interpreter code of ethics and standards of practice.
• Knowledge of specialized terms and concepts used frequently in the provision of services.
• Cultural awareness and competency.
• Ability to work evenings/nights/weekends as necessary

Licensure/Certification(s) Mandatory

Requires National Certification ( CMI, CHI, or CoreCHI), if not must obtain within 12 months of hire

Licensure/Certification(s) Mandatory where Applicable


Licensure/Certification(s) Preferred


Posting Date:

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North Memorial Health is an equal employment and affirmative action employer. North Memorial Health does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity, creed, status with respect to public assistance, or other protected class status. North Memorial Health provides reasonable accommodation to disabled applicants and employees and takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to protected class status. If you believe that you have been treated in a way that does not conform to these statements, please contact our HR Service Center: 763-581-6947. If you need a reasonable accommodation, due to a disability, or to assist with the application process, please contact our HR Service Center: 763-581-6947.

North Memorial Health is a Federal government contractor or subcontractor.
As a part of our obligations under law, we must develop a written Affirmative Action Program for Individuals with Disabilities and Protected Veterans, as specified by law (AAP).
This AAP is available for inspection by applicants and employees in the Human Resources Office during normal business hours.
Link to Policy

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North Memorial Health has always provided an equal opportunity for me to excel within this organization while pursuing a passion to help others with the support of a true team!Robert, North Memorial Health Pharmacy Technician

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