About this position

Performs data entry, basic computer operations, specimen collection, processing, and basic laboratory procedures.

What we’ll expect from you

• Performs computer data entry, result lookup, generates laboratory customer test reports.
• Processes specimens using established policies and procedures, follows infection control policies consistently.
• Performs limited customer testing following appropriate policies and procedures.
• Answers and resolves telephone inquiries in a professional manner.
• Performs specimen collections according to department policies and procedures.
• Assists in the direction of the workflow of the phlebotomy staff.
• Provide excellent customer service to internal and external clients.
• Accepts other duties as assigned to promote the accomplishment of organizational goals.
• The team member is accountable to demonstrate proficiency for the skills outlined in the appropriate position skills list.
• The team member is accountable to maintain skill proficiency, including improvement where deemed necessary, and upgrading any additional or new skills on the appropriate position skills list.
• Provide excellent customer service to internal and external clients.
• Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.

• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
• Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.

Interested? Here are our requirements

Education

• High School diploma or equivalent (GED) required.   

Experience, Knowledge, Skills, Abilities 

• Completion of an accredited program for Medical Laboratory Assistants or Medical Assistants.
OR
• Minimum of one year current laboratory experience in a clinic or hospital setting.
OR
• Completion of a course in medical terminology and at least two semesters of college level biology and/or chemistry. • Excellent interpersonal and communication skills and ability to handle stressful situations.
• Ability to work independently and collaboratively with multiple departments      

Licensure/Certification(s) Mandatory

Licensure/Certification(s) Mandatory where Applicable

Licensure/Certification(s) Preferred