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IT Desktop Service Specialist

Robbinsdale, MN

 

About this position

The IT Desktop Service Specialist is responsible for performing entry level IT activities primarily focused on desktop and remote support for PC’s, telecommunication devices, printers, peripherals and software across the North Memorial healthcare system. This is a casual part time (30-40 variable hours per week, as needed), temporary position with a 3-month commitment and evaluation with opportunity for extension.  Core working hours are Monday - Friday, 8 AM - 5 PM, with potential for evening and weekend shifts as needed.

What we’ll expect from you

  • Under general supervision and clearly defined instructions, performs entry level Desktop Support duties.
  • Assists with building, deploying and maintaining desktop hardware and technologies.
  • Analyzes, troubleshoots and resolves issues impacting workstations, software, printers, peripherals, telecommunication and media equipment.
  • Adheres to processes, standards and security procedures.
  • Performs support both remotely  via PC or telephone and in person at the desk side.
  • Performs other duties as assigned.
  • Have their own transportation
  • Be comfortable working in healthcare environments (hospitals, clinics, etc)

Interested? Here are our requirements

Education

- High School course work required; diploma preferred.

- Currently enrolled in or graduated from an IT focused post-secondary education program, required. Desktop Support, PC Technician, Network Administration and Computer Science degrees, preferred. 

Licensure/Certification(s) Mandatory

 Valid driver's license in state of residency with acceptable driving record    

Posting Date:


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Opportunity Posters provided by OFCCP here.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in futherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


North Memorial Health

Be challenged. Be empowered. Be accountable. Join an empowering, supportive, and responsive environment that delivers unmatched customer service - not only for the community we serve but our own team members, too.

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A culture of unmatched customer service

Purpose, meet passion. North Memorial Health is big enough to allow for professional and personal growth, but small enough to see your dedicated work driving change.

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A culture of unmatched customer service

This isn’t healthcare as usual. We support our team members in developing inventive approaches to achieving our customers’ best health and wellbeing. Here, every team member can make their mark, and that’s the way we like it.

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A culture of unmatched customer service

More than a workplace — a health family. North Memorial Health offers a competitive and comprehensive benefits program to support team members through health, financial, career growth and work/life balance.

Explore North Memorial Health

A culture of unmatched customer service

Ready to be inspired? Join an empowering, supportive, and responsive environment that delivers unmatched experience to customers across the Twin Cities. Join our health family at North Memorial Health.

Picture of Robert, North Memorial Health Pharmacy Technician
North Memorial Health has always provided an equal opportunity for me to excel within this organization while pursuing a passion to help others with the support of a true team!Robert, North Memorial Health Pharmacy Technician

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