Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility 
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement 
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

This role is best suited for the Learning & Development professional with a broad base of L & D experience including producing learning experiences in Articulate Storyline 360, as well as using adult learning theory to design, facilitate and produce virtual and live and in-person training. This role will provide the overarching coordination and production of on-demand mandatory education requirements, competency management, presceptor program, regulatory requirements, QMS data coordination, Agency (temporary agency) compliance and professional development. This includes partnering with the Learning Management System administrator in managing and maintaining courses, records and reports.

Scope of repsonsibility spans all clinical and non-clinical areas across the system. Partners closely with leadership and all dept. educators. Actively and consistently demonstrates the mission, vision, values and guiding prnciples of North Memorial Heatlh. The eLearning & Development Consultant will have primary responsibility for online learning and production.

Requirements

Education

• Bachelor's Degree in associated field, such as Instructional Design, HR, Education, Healthcare or a minimum of six years of progressive experience in an elearning and development/organizational development role.   

Experience

• Minimum of 4 years of demonstrated experiences producing eLearning & developing using Articulate, Storyline
• Minimum of 2 years of project management experience
• Minimum of 2 years of instructional design, developing core education programs. Preferred experience in healthcare, including DNV or JC regulatory requirements, oversight of required learning and competency management.
• Minimum of 2 years experience facilitating and producing virtual and live in-person workshops.
• Strong ability to produce elearning in Articulate Storyline 360 or Adobe Captivate.
• Strong stakeholder management practices.
• Demonstrated knowledge and application of adult learning theory and sound instructional design principles.
• Ability to engage learners as faciliator or producer in both the in-person and virtual environments.
• Demonstrated ability to work with a wide range of sensitive and confidential issues.
• Demonstrated problem-solving and judgment capabilities.
• Strong communication skills with demonstrated ability to express ideas and information clearly and concisely, both in written and oral form, in a manner appropriate to the audience.
• Demonstrated ability to deal with conflict in a positive manner. Has an awareness of , resopnds to, and considers the needs, feelings and capabilities of others.
• Ability to be accountable for quality customer serivce and resopnd appropriately to a variety fo personalites and situations.
• Effective planning, organizational and detail-oriented skills with the ability to prioritize multiple projects and adjust workload accordingly.
• Willingness to learn and adapt to new responsibilities.
• Ability to maintain quality, safety and infection control standards.
• Proficiency in virtual classroom tools such as Microsoft Teams, Zoom Pro, WebEx, etc. and Learning Management System.
• Must be able to read, write and speak effectively in English.  

Licensure/Certification

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.