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Casual Medical Assistant or Licensed Practical Nurse - Mental Health

Robbinsdale, MN

Posting Date:


Why North Memorial Health?

At North Memorial Health you will be a valuable member of our inclusive and nurturing team that values professional growth, offering big benefits like tuition reimbursement and a supportive culture with a world of education and training opportunities.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center, and Level III NICU. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

  • Adoption Reimbursement up to $3000 per child!
  • Child Care Discount Program with New Horizon 10% off weekly childcare tuition!
  • Education/Tuition Reimbursement 
  • 24/7 Fitness Center Access for all benefit eligible team members!

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias. Some of these initiatives include:

  • Addressing system racism and inequities through our Safer Work Environment (Safer) initiative
  • Use of pronoun badges and preferred names
  • Encouraging cultural awareness through education and training

About this position

The Medical Assistant will be certified to manage the customer flow throughout the clinic and assist providers in the management and treatment of their customers, individualizing care to the age of the customer. These customers may include infant, child, adolescent, adult, or geriatric. The Medical Assistant may also provide telephone support and facilitate communication between customers and providers. The Medical Assistant takes direction from the Clinic Supervisor, Clinic Manager, and Providers.

Primary Care
• Addresses health care directives and safety concerns with customer during rooming process
• May assist with prescription refills under the supervision of the provider according to the Clinic Medication Refill Policy.
• Assists customers via telephone in the clinic Message Center. May collect information and transmit that information to a provider so that the provider can make a decision about customer care. May give the provider’s advice to the customer. However, the CMA cannot perform telephone triage.
• May perform x-ray duties as assigned if individual has passed the x-ray operator exam.

Primary Care and HHH Cancer Center
• Performs clinic laboratory tasks including order processing, specimen collection and processing, and diagnostic testing. Completes annual Lab competency testing. Quality control functions include performing calibrations, proficiency testing and attending in-services with regard to lab changes in procedure and/or equipment.
Infusion Clinic
• Performs prior authorization functions related to rheumatology. This includes contacting insurance companies, specialty pharmacies and customers.
• Read, interpret and document provider notes regarding prior authorizations.
• Have a medical understanding of rheumatology and diagnosis codes.

Requirements

Education

• High School graduate or equivalent (i.e. GED) required
• Graduate of an accredited Medical Assistant program required OR willing to accept the following in lieu of: On the job experience or training AND participation in a registration program conducted by an accredited by a national health services organization, such as American Medical Technologists, and passing the credentialing exam.
• Medical Assistant certification and or registration preferred

   

Experience

• Previous experience in a clinical setting preferred.
• Passed x-ray operator's examination or willing to take exam according to individual clinic needs.
• Occupational Medicine experience preferred. Only applicable for Occupational Medicine.
• Must be able to prioritize multiple tasks in an efficient manner.
• Knowledge of and skill in using computer software applications.
• Travel using personal vehicle to various local worksites is required. Only applicable for Occupational Medicine.  

Licensure/Certification

• Current BLS Certification-BH Standard
• Breath Alcohol Tester Certification (Must obtain certification administered by Blaze Health AFTER hire. Only applicable for Occupational Medicine) - BH Standard
• Must possess a current driver's license in the state of residency with an acceptable driving record. (Only applicable for Occupational Medicine) - BH Standard
• Drug Screen Certification (Must obtain certification as administered by Blaze Health AFTER hire. Only applicable for Occupational Medicine) - BH Standard

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

EEO/AA STATEMENT

North Memorial Health is an equal employment and affirmative action employer. North Memorial Health does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity, creed, status with respect to public assistance, or other protected class status. North Memorial Health provides reasonable accommodation to disabled applicants and employees and takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to protected class status. If you believe that you have been treated in a way that does not conform to these statements, please contact our HR Service Center: 763-581-6947. If you need a reasonable accommodation, due to a disability, or to assist with the application process, please contact our HR Service Center: 763-581-6947.


INSPECTION OF AAP
North Memorial Health is a Federal government contractor or subcontractor.
As a part of our obligations under law, we must develop a written Affirmative Action Program for Individuals with Disabilities and Protected Veterans, as specified by law (AAP).
This AAP is available for inspection by applicants and employees in the Human Resources Office during normal business hours.
Link to Policy



North Memorial Health

Be challenged. Be empowered. Be accountable. Join an empowering, supportive, and responsive environment that delivers unmatched customer service - not only for the community we serve but our own team members, too.

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A culture of unmatched customer service

Purpose, meet passion. North Memorial Health is big enough to allow for professional and personal growth, but small enough to see your dedicated work driving change.

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A culture of unmatched customer service

This isn’t healthcare as usual. We support our team members in developing inventive approaches to achieving our customers’ best health and wellbeing. Here, every team member can make their mark, and that’s the way we like it.

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A culture of unmatched customer service

More than a workplace — a health family. North Memorial Health offers a competitive and comprehensive benefits program to support team members through health, financial, career growth and work/life balance.

Explore North Memorial Health

A culture of unmatched customer service

Ready to be inspired? Join an empowering, supportive, and responsive environment that delivers unmatched experience to customers across the Twin Cities. Join our health family at North Memorial Health.

Picture of Robert, North Memorial Health Pharmacy Technician
North Memorial Health has always provided an equal opportunity for me to excel within this organization while pursuing a passion to help others with the support of a true team!Robert, North Memorial Health Pharmacy Technician

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