North Memorial Health Career Portal

More than coworkers. A health family.

Find a career at North Memorial Health.

Explore North Memorial Health

Application Administrator - Epic HIM/HB Coding

Robbinsdale, MN

About this position

The Epic HIM/HB Coding Application Administrator is an application design and configuration resource for vendor-purchased and NMHC developed applications. Acts as liaison with designated department super users, application vendors, education and support staff regarding application upgrades, service requests, and optimization. The Application Administrator I focuses on one primary area of expertise. This position functions as an application team member, often times taking work direction from the IT Application Administrator Lead or IT Project Manager. The Application Administrator I works closely with the IT Resource Educators and Customer Support staff to maintain and support the application system environment.

 

What we’ll expect from you

• Actively participates in IT workflow processes including 1) Incident and Problem Management, 2) IT Service Request Management, 3) Change Control Management and 4) IT Project Management.
• Analyzes customer support issues to assist in identifying application and system problems and possible solutions in a timely and accurate manner. Works closely with IT Systems Analysts, IT Resource Educators, and IT Customer Support staff to provide application support.
• Effectively translates business requirements to detail-level system specifications and evaluates against current system capabilities.
• Accountable for application configuration during application installation, implementation, enhancements, and roll-out.
• Participates in downtime, communication and recovery process activities for application environments.
• Documents test scripts, executes, and tracks results of testing in support of application processes and quality control.
• Accepts other duties as assigned to promote the accomplishment of organizational goals.
• The team member is accountable to demonstrate proficiency for the skills outlined in the appropriate position skills list.
• The team member is accountable to maintain skill proficiency, including improvement where deemed necessary, and upgrading any additional or new skills on the appropriate position skills list. • Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.

• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
• Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.

Interested? Here are our requirements

Education

• BA/BS in information technology, healthcare or related business or a Certified/Associate degree with 3 years of related application use during business or healthcare work experience.   

Experience, Knowledge, Skills, Abilities 

• One (1) to three (3) years of professional working experience preferred. • Demonstrated analytical critical thinking skills for process improvement or problem resolution.
• Knowledge of customer service methodology and accountability.
• Demonstrated interest in learning new technologies and applications.
• Demonstrated self-motivation and willingness for taking on additional responsibilities.         Licensure/Certification(s) Preferred

  

Posting Date:


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Opportunity Posters provided by OFCCP here.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in futherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


North Memorial Health

Be challenged. Be empowered. Be accountable. Join an empowering, supportive, and responsive environment that delivers unmatched customer service - not only for the community we serve but our own team members, too.

Explore North Memorial Health

A culture of unmatched customer service

Purpose, meet passion. North Memorial Health is big enough to allow for professional and personal growth, but small enough to see your dedicated work driving change.

Explore North Memorial Health

A culture of unmatched customer service

This isn’t healthcare as usual. We support our team members in developing inventive approaches to achieving our customers’ best health and wellbeing. Here, every team member can make their mark, and that’s the way we like it.

Explore North Memorial Health

A culture of unmatched customer service

More than a workplace — a health family. North Memorial Health offers a competitive and comprehensive benefits program to support team members through health, financial, career growth and work/life balance.

Explore North Memorial Health

A culture of unmatched customer service

Ready to be inspired? Join an empowering, supportive, and responsive environment that delivers unmatched experience to customers across the Twin Cities. Join our health family at North Memorial Health.

Picture of Robert, North Memorial Health Pharmacy Technician
North Memorial Health has always provided an equal opportunity for me to excel within this organization while pursuing a passion to help others with the support of a true team!Robert, North Memorial Health Pharmacy Technician

Already have an account?

Login to view your applications, set up alerts and more.