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Mental Health Assistant

Robbinsdale, MN

About this position

The Mental Health Assistant assists the care team in providing supportive, comforting and compassionate care to customers and families. The focus is on collaborative and delegated Mental Health Assistant functions as described in standards and competencies specific to the scope of practice described by the Minnesota Board of Nursing and MHA Certification regulations. The Mental Health Assistant receives direction and collaborates with the care team to meet the defined goals of the customer, shift, department and organization. Communication with the health care team related to progress, concerns, questions or problems that arise are an essential element of the role.

 

What we’ll expect from you

• Demonstrates supportive, comforting and compassionate care to customers and families.
• Monitors customer's experience of care and safety through observation and data collection.
• Reports customer responses related to nursing interventions to co-assigned RN or charge RN.
• Contributes information to nursing for the customer plan of care.
• Performs treatments, technical procedures as required and within the defined scope of practice.
• Supports the Caring Framework for Patient Care defined by NMHC Nurses and customers and families.
• Encourages and assists customers and families to participate in their care in collaboration with licensed care providers.
• Collaborates with co-assigned RN, customers, families, peers and other care providers to provide continuity of customer care.
• Recognizes emergent situations and responds promptly and effectively.
• Recognizes potential ethical dilemmas and demonstrates the ability to advocate for customers, families, co-workers and others in collaboration with the RN.
• Evaluates the quality and effectiveness of the care they are providing to the customer.
• Evaluates personal practice in relation to expectations of the role and relevant statutes and regulations.
• Participates in activities to promote quality improvement, shared accountability and decision-making.
• Interacts with and contributes to the development of peers and other health care providers as co-workers.
• Contributes to organizational financial efficiency by working within identified budget parameters, following cost containment guidelines and contributing feedback to the budget process.
• Accepts other duties as assigned to promote the accomplishment of organizational goals.
• The team member is accountable to demonstrate proficiency for the skills outlined in the appropriate position skills list.
• The team member is accountable to maintain skill proficiency, including improvement where deemed necessary, and upgrading any additional or new skills on the appropriate position skills list.
• Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
• Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.

Interested? Here are our requirements

Education

• High School graduate or equivalent required.
• Minimum 2 years collegiate work required. Course work in behavioral sciences preferred.   

Experience, Knowledge, Skills, Abilities 

• Previous psych-related work experience preferred.
• Proficiency in oral and written English sufficient to perform the essential functions of the position.
• Skill in basic computer operations.      

Licensure/Certification(s) Mandatory

• Current BLS certification or completion of American Heart Association or Red Cross program during the orientation period - NMH Standard

• Current certification as a Nursing Assistant in the State of Minnesota - NMH Preferred     

Posting Date:


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Opportunity Posters provided by OFCCP here.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in futherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


North Memorial Health

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A culture of unmatched customer service

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A culture of unmatched customer service

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A culture of unmatched customer service

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North Memorial Health has always provided an equal opportunity for me to excel within this organization while pursuing a passion to help others with the support of a true team!Robert, North Memorial Health Pharmacy Technician

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