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Patient Escort

Robbinsdale, MN

About this position

The Patient Escort provides safe transfer and transport of customers who may include infants, children, adolescents, adults and elderly adults, to and from various areas throughout the medical center in a timely manner. Maintains efficient flow of equipment and ensures its cleanliness and safe operating condition.

 

What we’ll expect from you

• Transports customers who require single or multiple person transports throughout the North Memorial Health Hospital campus including the Robbinsdale Medical Building with appropriate assistance, using a wheelchair or cart, along with accompanying equipment, following organizational and department policies.
• Transfers and/or assists unit staff in transferring customers to and from beds, carts and wheelchairs.
• Properly identifies all customers, following NMH policy and procedures.
• Observes and/or reports unusual clinical signs and/or changes in customer condition to customer's unit caregiver.
• Demonstrates knowledge and application of safety-related work behaviors to ensure safe job performance and the maintenance of a safe environment as an integral part of the quality of customer care services.
• Assists in maintaining a safe and orderly work environment.
• Lead Role must meet qualifications of Environmental Services Aide and Patient Escort positions as listed on applicable job descriptions in addition to meeting qualifications and performing duties for lead as indicated on the Lead Qualifications & Defined Duties document.
• Accepts other duties as assigned to promote the accomplishment of organizational goals.
• The team member is accountable to demonstrate proficiency for the skills outlined in the appropriate position skills list.
• The team member is accountable to maintain skill proficiency, including improvement where deemed necessary, and upgrading any additional or new skills on the appropriate position skills list. • Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.

• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
• Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.

Interested? Here are our requirements

Education

• High School diploma or equivalent preferred.   

Experience, Knowledge, Skills, Abilities 

• Patient Escort experience preferred.
• Nursing Assistant experience preferred. • Ability to transport self and customers throughout the hospital.
• Proficient in oral and written communication using English language sufficient to perform functions of positions.
• Proficiency in keyboarding and the ability to navigate various software programs.
Lead Escort:
• Have an understanding of working in Windows Excel program.
• Demonstrates ability to set priorities and problem solve.
• Demonstrates ability to effectively communicate verbally and in writing.
• Demonstrates ability to organize, work independent, be detail oriented, handle frequent interruptions and present a positive professional image.
• Demonstrates critical thinking and technical skills.
• Ability to handle numerous incoming phone calls      

Licensure/Certification(s) Mandatory

 

Licensure/Certification(s) Mandatory where Applicable

    

Licensure/Certification(s) Preferred

    

Posting Date:


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Opportunity Posters provided by OFCCP here.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in futherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


North Memorial Health

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A culture of unmatched customer service

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A culture of unmatched customer service

This isn’t healthcare as usual. We support our team members in developing inventive approaches to achieving our customers’ best health and wellbeing. Here, every team member can make their mark, and that’s the way we like it.

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A culture of unmatched customer service

More than a workplace — a health family. North Memorial Health offers a competitive and comprehensive benefits program to support team members through health, financial, career growth and work/life balance.

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A culture of unmatched customer service

Ready to be inspired? Join an empowering, supportive, and responsive environment that delivers unmatched experience to customers across the Twin Cities. Join our health family at North Memorial Health.

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North Memorial Health has always provided an equal opportunity for me to excel within this organization while pursuing a passion to help others with the support of a true team!Robert, North Memorial Health Pharmacy Technician

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